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Terms & Conditions

A LEGAL DISCLAIMER

The information below is provided as a general overview of MatrixLab's terms and conditions. It is not legal advice. You should review these terms in full and consult a legal professional if needed. By using MatrixLab’s services or website, you agree to these terms. These Terms & Conditions are designed to establish clarity between MatrixLab and its clients, ensuring a professional and transparent working relationship.

TERMS & CONDITIONS - THE BASICS

MatrixLab offers digital creative services including branding, web design, video production, and social media content. By engaging with our services, you agree to our working process, payment terms, and delivery schedules.

These terms set out the legal framework between MatrixLab (the provider) and you (the client), defining your rights to the final work, usage limitations, revision scope, and payment obligations. Different services (e.g. logo design vs. web development) may include specific terms outlined in the project agreement or package selected.

These Terms & Conditions also help protect both parties by setting expectations on intellectual property, responsibilities, delivery timelines, and communication.

WHAT TO INCLUDE IN THE T&C DOCUMENT

Our Terms & Conditions cover key topics such as:

  • Ownership of final designs upon full payment

  • Number of included revisions (e.g. one for standard packages)

  • Use of final designs (for your business use only, not for resale)

  • MatrixLab’s right to showcase completed work in its portfolio (unless you request otherwise)

  • Responsibilities of the client to provide timely feedback and required materials

  • MatrixLab’s limitation of liability for issues beyond the project scope

We encourage you to review these terms before starting a project. For further details or to request a custom agreement, feel free to contact us directly.

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